Exchange & Return

At Shadow Line , all products are made to order to ensure high quality and reduce waste. Please review our exchange and return policy carefully before placing an order.

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Returns

Due to the print-on-demand nature of our products, we do not accept returns for:

• Incorrect size selection

• Change of mind

• Color or design preference

Please carefully review the product details and size chart before purchasing.

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Exchanges

We only offer exchanges or replacements in the following cases:

• Item arrives damaged

• The item is defective.

• The item received is incorrect .

To request an exchange, you must contact us within 7 days of delivery .

Required Information

Please provide:

• Order number

• Clear photos of the issue

• Brief explanation of the problem

Once approved, we will arrange a replacement at no additional cost.

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Refunds (If Exchange Is Not Available)

If an exchange is not possible, a refund may be issued to the original payment method. Refund processing times may take 5–10 business days , depending on your payment provider.

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Cancellations

Orders can be canceled or modified within 6 hours of purchase.
After production has begun, cancellations or changes are no longer possible.

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Shipping Costs

• Return shipping is not covered unless the error was on our part

• Original shipping fees are non-refundable

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Contact Us

For exchange or return requests, please contact us through our Support & Contact page within the required time frame.

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Thank you for shopping with Shadow Line . We appreciate your understanding and support.